IT Systems Management – 2nd Ed

The book "IT Systems Management: Designing, Implementing, and Managing World-Class Infrastructures" (Second Edition) by Rich Schiesser is a definitive industry guide for managing enterprise-level technology infrastructures. Published by Pearson, this textbook bridges the gap between technical operations and business management, focusing on how to run highly reliable, scalable, and secure data centers and networks. It details practical methodologies based on real-world case studies for deploying infrastructure processes, optimizing system availability, and implementing robust disaster recovery frameworks. It serves as a foundational learning manual for system administrators, IT directors, and university students seeking to master the production and operations side of enterprise computing.